What is an airport transfer service?
Airport transfer services are just that. Transfer services that connect the airport to your destination.
As these services are designed for those who fly, you need not worry about carrying around heavy luggage. Plus, the destinations are not limited to your home, as these services can be used to go to stations, hotels or other landmarks.
Transfers from the Airport
At the airport, either the driver or the airport attendant with a name board will greet the user at the arrival lobby.
The user will exit through the arrival lobby after clearing quarantine, immigration, baggage pick-up and customs.
The driver or airport attendant will guide you to the transfer vehicle, and you will be on your way to the destination.
Since it’s a door-to-door service where the driver will load/unload all of your luggage on to the vehicle, you can travel to your destination safely and comfortably without a worry.
Transfer from specific location to the Airport
Usually, the driver will park at the location specified by the user and wait while standing beside the vehicle like a taxi.
The sales office will send the vehicle details (driver name, emergency contact number and number plate) to the customer one day prior to the booking date, so you can contact the driver in case you can’t find the vehicle.
When you aboard the vehicle, the driver will head straight to the airport, so you will have ample time to check your passport and departure terminal information.
The driver will drop you off at the correct departure lobby if you inform them with your flight number. These services are great in minimising the stress involved in getting to the airport.
Airport transfer services
You can be rest assured in the hands of drivers with a wealth of experience, knowledge and language skills, and many have driven for foreign VIPs during their long careers.
The hire cars must be booked in advance, and charges are determined based on travel distance and total time on duty. Since it is a chartered vehicle, the total charge is calculated from the time vehicle leaves the sales office garage up until the time vehicle returns to the garage after completing service. This means customer will be charged even for periods with no passengers on board.
When you are getting on and off the hire car, the driver will first get off and manually open the door for you. You will also receive newspapers and mineral water as service while on board.
Why use airport transfer services?
There are many ways of getting to and from the airport. These options include trains, buses and taxis to name a few, but they all involve the stress of carrying around your heavy luggage.
Think about it. You are exhausted from your long plane journey, clearing immigration and waiting around for your luggage to come out. You’re finally in oman, but now you must wander around the airport to look for transfer options like buses, trains and taxis.
Even when you enquire at the information counter, services may vary depending on the staff member, and worse, your questions can get lost in translation and you may be sent to the wrong location.
The biggest advantage of airport transfer service is that you don’t have to experience these issues ever again.
As experienced staff and drivers will ensure you reach your destination safely and comfortably, you can enjoy a stress-free transfer to your destination once you’ve entered oman.
The driver or airport attendant will be waiting at the front of arrival lobby with the customer’s nameboard.
What do I look for after arrival?
When using the airport transfer service, the driver or airport attendant is often on standby with a nameboard in front of the arrival lobby.
If you are unable find the staff member meeting you, like on situations where there are two exits in the arrival lobby, please stay calm and keep looking.
If you still cannot find them, please contact the driver’s phone number.
The operating company will usually contact you with driver’s name, mobile number and vehicle plate number on the day prior to arrival, so we recommend that you always save these information on your phone or print it out and carry it with you so that you can refer to it immediately.
What do I do if my flight is delayed?
The arrival times for flights are not as accurate as for trains. There will always be some variance and professional drivers should be aware of this.
When the chartered vehicles travel from their company garage to the airport, they usually check if your flight are delayed on the internet or flight apps before dispatching, so you need not worry if your flight is slightly delayed.
If you are still anxious, we recommend doing the following.
First, please contact the operating company and driver if you have not boarded the plane and are able to make contact.
Secondly, if you are experiencing delays during your flight, you are obviously unable to make contact from the plane. In this case, please contact the driver directly after you arrive in oman.
In the unlikely event of a major flight delay or cancellation, please be sure to contact the service provider and the driver. It is advisable to make contact as soon as possible, as cancellation fees may apply.
How about transfer to the airport?
The explanation so far was mainly about transfer from the airport after arrival. Naturally, airport transfer service can also be used when transferring to the airport. Just like transfer from the airport, the service must be booked in advance.
However, the different aspect concerns flight departure time. For arrivals, the driver can stand by at the arrival lobby as long as they know the arrival time of your flight. For departing customers, the departure time from the point of origin must be adjusted depending on whether you are taking a domestic or an international flight.
When booking airport transfer services
If you are new to using airport transfer service, you may still be nervous or unsure.
In this section, we will summarise what you should look out for when using airport transfer services.
How to choose your vehicle
If you have a lot of luggage, you need to pay close attention on which vehicle to choose.
Even if you’re a party of only 2 people, you are unable to fit on a sedan if you have large suitcases and other luggage. In this case, it is a good idea to choose a minivan like Toyota Alphard to ensure you have enough space.
The price will increase for a larger vehicle, but rather than finding out all your luggage don’t fit on the day, it is safer to choose a slightly larger vehicle with plenty of space.
Late night fees
A late-night fee may apply depending on the operating company or sales office.
Please check if fees apply when making a reservation. Late-night surcharges are usually 30% higher, so you should also check the applicable hours.
If you do not want to use the pre-booked service on the booking date, please be sure to contact your service provider. No-shows will be considered a cancellation on the day of service and 100% cancellation fees will usually apply.
If you no longer need the service or your plan changes due an emergency, some of your payment may be refunded if you contact the service provider in advance.
If the booking is cancelled at least 14 days in advance, normally you will not be charged cancellation fees.
Changing your booking
If you need to change the pick-up location or destination, please be sure to contact your service provider.
Even if the location before and after the change are close in distance, the fees may change for different pick-up areas.
Driver name, emergency contact, plate number
Please ensure you receive the driver’s name, emergency contact, and number plate information from the service provider prior to the commencement of your service.
Although most providers contact you on the day prior to your booking, some do not.
It is always a good idea to request the details to ensure you can receive the service smoothly.
Advantages of Airport Transfer Services
We hope you found our article on airport transfer services useful.
Airport transfer services are convenient for travellers who find traveling stressful, or those with a lot of luggage who want to get to their destination more easily than using public transport. It is also particularly useful to customers travelling for business or to entertain guests and VIPs.
Airport transfer service is also suitable for customers with special needs, such as disabled or pregnant travellers.
With the current it must be the safest service to use, as it allows the user to transfer to and from the airport on a pre-determined schedule without any payment exchange on the day.
Airport transfer services offered by Mersad Car Rental
We offer a wide variety of chartered vehicles. In addition, we will arrange the latest models for all types of vehicles.
The drivers who works for us are very skilled drivers with a lot of experience. In addition to being fluent in foreign languages, some drivers are also qualified interpreter guides or certified travel supervisors. On top of just driving you to your destination, they can provide additional services like travel information and foreign language support.
In addition to airport transfer services, we can also offer our vehicles for private charter. If you want to take the car for sightseeing after transferring from the airport, please advise your wishes to the driver directly. We can then quickly build an itinerary and make a booking for you. We will respond promptly in all cases.
Aside from airport transfers and charter services, we can also make bookings for private tours, tour guides, restaurants, hotels, tickets, etc. If you don’t have any plans for your trip, we are happy to build your itinerary from scratch.
We have a dedicated WhatsApp number (for free calls and chat) that can be used for emergency contacts and enquiries on the day of your service.